C.I.D. Telekom AG
Corporate Internet and Data
Corporate Internet and Data
We can act as your broker, with international services
Technology service providers engage with clients through either employee sales representatives or brokers. 35% of telecom and technology services are purchased through Resellers like C.I.D. Telekom, because clients prefer to deal with a vendor-neutral partner. As brokers, we can be engaged with every part of your buying process and even provide ongoing support.
Buying technology is a solid starting place for a potential engagement with us. Here's our proven process:
We meet to discuss your requirements, environment, and goals. From our unusually extensive database of more than 240 service providers, we work to present you with a short list of options that are most appropriate for your needs. We will be transparent about why we suggest those providers.
We conduct meetings with the shortlisted providers. Some clients like to lead these while we stay in the background as an objective adviser. Other clients ask that we quarterback the engagement, only involving them at critical milestones.
We prepare budgetary pricing and review it with you. If necessary, we set up engineering and additional requirements calls with providers and work with you via email or Teams Sessions to firm up your needs.
Having clarity on the final requirements, we use our localized benchmarking database to get the best-and-final quote from service providers. We use promotions, competitive leverage, visibility to over 400+ customers to get you the best pricing and best contract terms.
We work with you to determine which project elements you will manage, and which - if any - you would like us to manage. Depending on technologies and preferences, we can take as little or as much involvement as needed.
During and after installation, we assist with moves/adds/changes and escalations. Over time, we become intimately familiar with your environment, making the process of buying technology even more efficient.
Service providers recognize the value that Resellers bring, by speaking their proprietary language
You can have us for one standard for all the service providers you choose. Some clients see value in the time savings, benchmarking and apples-to-apples multi-vendor proposals we provide but also want to preserve relationships with vendors directly.
Many service providers recognize this as a preference and allow Resellers and direct representatives to work as a team to support you.
We partner with you so that you can focus on strategic management of your technology and we can take care of the tedious minutia that you don't have time for
Why? Because we have tools that IT departments usually don't have internally:
Working with us will be like adding another member to your staff
In two months, our team will audit your current environment and related expenses, creating a detailed savings roadmap that provides a guaranteed 10% savings with an average 35% reduction in telecom and technology expense spend for ongoing services.
Centralized repository of all services
Track all terms and renewals
Verify billing accuracy
Compare against market rates
Handle billing disputes
Strategic cost optimization
We know that many clients with a prior telecom & technology optimization experience are not satisfied. Vendors bring unrealistic and disruptive recommendations, charge for savings that never get implemented, disrupt relationships with providers, and waste hours of IT staff's time without delivering results.
Through years of experience, we have built our program to address these challenges and are so confident in our solution that we are the only vendor in our space to back it up with a financial guarantee.
We back our promises with real guarantees, not empty claims
We work with your existing vendors, not against them
10% guaranteed minimum, 35% average - not unrealistic promises
Respect your team's time with streamlined, effective procedures